Privacy Policy

CIELO Fragrances ("we," "us," "our") respects your privacy. This policy explains what information we collect and how we use it.

1. Information We Collect

• Contact details (name, email, phone number, shipping address) when you place an order or sign up for updates

• Payment information, processed securely through our third-party payment gateway (we do not store card details)

• Basic usage data (pages visited, device/browser type) via cookies and analytics tools

2. How We Use Your Information

• To process and fulfill your orders

• To communicate order updates, shipping confirmations, and customer support

• To send occasional marketing updates, only if you've opted in — you can unsubscribe at any time

• To improve our website experience through aggregated, non-identifying analytics

3. Sharing of Information

We do not sell or rent your personal information. We only share data with trusted third parties necessary to fulfill your order — such as courier/logistics partners and payment processors — and only to the extent required.

4. Data Security

We take reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to improve the browsing experience and remember preferences. You can disable cookies through your browser settings, though this may affect site functionality.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing info@cielofragrance.com

7. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the site after changes constitutes acceptance of the revised policy.

8. Contact

For privacy-related questions, reach out to info@cielofragrance.com